A welcoming experience for everyone

Accessibility.
Care without barriers.

Clear choices, comfortable reading and help from a real person. We work to make our website and account tools easier to use for people with disabilities.

Get accessibility help

Our technical target: WCAG 2.2 Level AA

Use the website your way.

Move with your keyboard

Use Tab to move between controls, Enter to follow links and Escape to dismiss dialogs. A skip link takes you to the main content. Tabs and calendars also support arrow keys.

Read at a comfortable size

Use your browser’s zoom and text settings. Forms have visible labels, and important instructions and errors use words rather than color alone.

Choose less motion

We respect your device’s reduced-motion setting. You can pause decorative motion, skip the account walkthrough and replay it later. The footer’s Pause live updates control stops scheduled display refreshes while you read.

Get personal assistance

Our team can help with salon information, appointments or an account question by phone or email. You do not need to create an account to ask for accessibility help.

Let’s make it easier

Tell us what gets in your way.

Share the page address, what you were trying to do, and your browser or assistive technology if you wish. Please leave out passwords, verification codes and payment-card details.